Privacy Policy

1. Overview

Worqgrid ("we", "us") provides a private workspace platform for AI training and data annotation. This policy describes the personal data we collect, why we collect it, who we share it with, how long we keep it, and the choices and rights you have over it. It applies to our marketing website and to the Worqgrid product itself.

Two roles matter throughout this policy: a Customer is the organization that subscribes to Worqgrid and runs a private tenant on it; a Contributor is an individual, typically an annotator, reviewer, or labeler, who works inside a Customer's tenant or applies to a job posted on Worqgrid.

2. Information we collect

What we collect depends on how you interact with Worqgrid:

• Account and identity data. Name, work or personal email, organization, and role, provided when you or your organization creates an account.
• Payout data. The wallet address you nominate to receive payouts. To verify you control it, we ask you to sign a one-time challenge message and we store the resulting signature, the challenge nonce, and a timestamp. We do not collect government IDs and do not run identity-document KYC.
• Tenant and project data. Task content, labels, annotations, reviewer decisions, and messages you create inside a Customer's tenant. This data belongs to and is controlled by that Customer, see Section 4.
• Job application data. If you apply to a role posted on Worqgrid, the name, email, cover letter, and answers you submit, plus your IP address and referring page for fraud prevention.
• Technical and usage data. IP address, device and browser type, pages viewed, and timestamps, collected automatically through server logs and first-party cookies.
• Support and correspondence. Anything you send us directly, for example by emailing support or replying to a transactional email.

3. How we use your information

• To provide the service: authentication, tenant and project access, task routing, and payout coordination.
• To keep it secure: detecting abuse, fraud, and unauthorized access, and enforcing our Terms.
• To meet legal obligations: tax, accounting, sanctions-screening support for Customers, and responding to lawful requests.
• To improve the product: understanding usage patterns and diagnosing issues, and responding to support requests.
• To communicate with you: transactional email always, and product-update or marketing email only with your consent, which you can withdraw at any time.

We don't use Customer or Contributor content, the task data, labels, or annotations produced inside a tenant, to train our own models or any third party's. Our license to that data, described in Section 4, is limited to operating the service for the Customer that owns it.

4. Data your organization controls

If you work inside a Worqgrid tenant, your organization is the controller of project data, label content, and annotator activity in that tenant, and is responsible for the lawfulness of collecting and processing it. We act as a processor on their behalf, follow their instructions, and don't use that data for our own purposes beyond operating the service. If you have questions about how a specific tenant handles your data, your organization, not Worqgrid, is the right party to ask.

5. Payouts and on-chain data

Worqgrid does not custody funds. Payouts settle from your tenant's Safe multisig directly to contributor wallets on Solana or Ethereum. Transaction records on those networks are public by design, so wallet addresses you choose to use, and the amounts sent to them, will appear in each chain's public ledger regardless of anything we do. We recommend using a wallet you're comfortable having a public transaction history.

6. How we share information

We don't sell personal data, and we don't share it for cross-context behavioral advertising. We share it only in these cases:

• Service providers. Infrastructure subprocessors, cloud hosting and transactional email delivery, under data-processing agreements that limit their use of your data to providing the service to us.
• Your organization. Tenant and project data is visible to the Customer that owns the tenant, per Section 4.
• Legal and safety. When required by law, subpoena, or court order, or to protect the rights, property, or safety of Worqgrid, our users, or the public.
• Business transfers. If Worqgrid is involved in a merger, acquisition, or asset sale, personal data may transfer as part of that transaction, subject to this policy or a successor policy we notify you about.
• With your consent. Any other sharing we'll ask you about first.

7. Data retention

We retain account and project data for as long as your organization's tenant is active, and for a reasonable period after closure to meet legal, tax, and dispute-resolution obligations. Wallet-verification signatures and nonces are retained for the life of the payout relationship. Job application data is retained for as long as reasonably needed to evaluate the application and for a limited period after. You can request earlier deletion under Section 9, subject to records we're required to keep.

8. Security

We use encryption in transit, access controls scoped by tenant so one Customer can't see another's data, and routine review of who has infrastructure access. No method of transmission or storage is fully secure; if we become aware of a breach affecting your personal data, we'll notify you as required by applicable law.

9. Your rights and choices

Depending on your jurisdiction, you may have the right to know what personal data we hold about you, access or export a copy of it, correct inaccuracies, delete it, restrict or object to certain processing, and withdraw consent for anything based on consent. If you're in the EEA, UK, or Switzerland, the legal basis we rely on is generally contract necessity (running the account you asked for), legitimate interest (security, fraud prevention, product improvement), or consent (marketing email); you also have the right to lodge a complaint with your local data protection authority. If you're a California resident, you have rights under the CCPA/CPRA to know, delete, correct, and opt out of sale or sharing, we don't sell or share personal data as those terms are defined, so there's nothing to opt out of, and we won't discriminate against you for exercising any of these rights. To exercise any of these, contact privacy@worqgrid.com; we may need to verify your identity before acting on the request.

10. Cookies

We use first-party cookies that fall into two buckets: essential cookies for authentication and session management, which the product can't function without, and minimal first-party analytics to understand traffic and diagnose issues. We do not use third-party advertising cookies or cross-site ad tracking. Most browsers let you block or delete cookies; doing so may prevent you from signing in.

11. International transfers

Worqgrid works with organizations and contributors worldwide. Personal data may be processed in countries other than your own, including countries whose data protection laws differ from your home jurisdiction's; where required, we rely on appropriate safeguards, such as standard contractual clauses, for cross-border transfer.

12. Age requirement

Worqgrid is not directed at, and may not be used by, anyone under 18. We do not knowingly collect personal data from anyone under 18; if we learn we have, we'll delete it.

13. Third-party links

Our site and product may link to third-party services, for example block explorers for on-chain transactions. We aren't responsible for the privacy practices of sites we don't control, and encourage you to review their policies.

14. Changes to this policy

We may update this policy from time to time. We'll post the revised version here with a new "last updated" date, and give reasonable notice of material changes, for example by email or an in-product notice.

15. Contact

Questions about privacy, or to exercise the rights in Section 9: privacy@worqgrid.com.